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Return Policy

We want you to have a smooth and satisfactory shopping experience. Please review our return policy before placing your order.

1. General Return Policy

Products are eligible for return within 7 days from the date of delivery, subject to the applicable return conditions and product-specific restrictions.

2. Special Return Conditions for Mobile Phones

Sealed Products Only

Mobile phones are eligible for return only if they are in their original packaging with the manufacturer’s seal completely intact and unbroken.

Opened or Unsealed Products

Mobile phones with opened, broken, or tampered seals, including open-box products, are not eligible for return.

Product Condition

Eligible products must be returned in their original packaging, with all accessories and included items, in their original condition.

3. Return Eligibility

All return requests are subject to verification and approval in accordance with this policy. Products that do not meet the applicable return conditions may not be accepted.

For assistance with a return request, please contact our customer support team.
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